It seems like everyone has a miracle fix for US hospitals. Can hospitals not help themselves?
Before we go too much further: yes, we realize we're a solution provider and not a healthcare provider. But we're not talking about the industries that directly support the healthcare industry. What struck us this week were the companies - many of them familiar faces at this point - that think they can apply their business models to healthcare.
The usual suspects include...
- UPS, which unveiled a host of new services specifically built to support healthcare's supply chain, including expanding its facilities capable of handling surgical instruments.
- Amazon, which has folded yet another healthcare startup into its offerings, potentially steering itself toward the telehealth market.
- Disruption doesn't need to be bad. But when it's rolled out without considering the landscape, mistakes are made. Like this widely-used algorithm that's putting Black patients' health at risk.
- So how do we make sure we're implementing positive changes? Well, it's not enough to measure your results. You have to understand what you're measuring and why.
- Because hospitals have unique analytics and reporting needs.
That last part's no surprise to us. We know better than most that every healthcare facility does things just a little bit differently.
Eventually - as every separate part of healthcare starts working more closely together - that will change. Until then, you need a company that will tailor their solution to the reality you're facing.
It's not help if it's not helping.