Here's a crazy idea: running a hospital like a business.
In most of the businesses where we've worked, efficiency is seen as a good thing. Saving money internally means savings for the customers, which makes them loyal, which increases profits.
There's a problem in healthcare, though: the customers have always come, no matter what.
But not anymore. Along with the evolving access to healthcare, patients are increasingly aware of their healthcare choices. They can look up hospital prices. They can lean on previous patients' reviews. They don't have to choose you.
This week's five articles are centered on improving your facilities until you're the only option anybody will consider.
- Here's a lesson you can learn from disruptors that dominate (the Amazons and Apples of the world). Be the platform, not the product.
- Just like your customers have options, you do, too. Don't let a supplier bully you.
- How To Save Money, Part One: Quit Letting Your Stock Run Out.
- Part Two: Reevaluate Your Purchased Services.
- And if you want to make back some of the money you're about to waste, consider the financial benefits of donation.
That last one especially sounds like something that the people behind your favorite healthcare inventory blog can help with. (That's Z5. We're talking about ourselves.)
That's it for this week. PLEASE comment below, email us, etc. Tell us what you liked. What was helpful. What you’d like to see more of.